1. Information We Collect
When you access our website, create an account, submit an inquiry, or place an order, we may collect certain information necessary to provide our services, process transactions, and improve your experience.
Personal Information: This may include your full name, billing and shipping addresses, telephone number, email address, and other contact details you voluntarily provide.
Payment Information: Payments are handled securely through third-party payment processors. We may receive limited payment, billing, and transaction information for order processing and verification. We do not directly store complete credit or debit card numbers on our website.
Order and Transaction Information: We may collect information related to your purchases, including products or liquidation pallets ordered, order amounts, shipping preferences, delivery addresses, freight or transportation details, and other information associated with your transaction.
Technical and Usage Information: When you browse our website, we may automatically collect certain technical information, such as your IP address, browser type, device specifications, operating system, pages visited, browsing activity, cookies, and similar technologies. This information helps us maintain website functionality, security, performance, and user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
Process Orders: To confirm and fulfill orders, process payments, arrange shipping and delivery, handle returns and refunds, and provide customer support.
Provide Customer Service: To respond to questions, order inquiries, shipping issues, return requests, and other support needs.
Send Service Emails: To send order confirmations, shipping notifications, account updates, return information, and other important service-related messages.
Send Marketing Messages: If you have chosen to receive promotional communications, we may send information about products, special offers, promotions, and company updates. You can unsubscribe from marketing emails at any time.
Improve Our Website: To use cookies, analytics, and general website information to improve our website, services, performance, and customer experience.
3. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system or method of data storage can be guaranteed to be completely secure.
Website Security: We use SSL encryption to help protect information transmitted through secure areas of our website, including checkout and account pages.
Payment Protection: Payments are processed through trusted third-party payment providers. We do not store complete credit card numbers on our website.
Limited Access: Personal information is only accessible to authorized employees, contractors, and service providers who need it to process orders, provide support, maintain our website, or perform related business services.
4. Sharing Your Information
We do not sell your personal information. We may share information with trusted service providers when necessary to operate our business, process payments, fulfill orders, arrange shipping or freight services, provide customer support, prevent fraud, meet legal requirements, or maintain and improve our website.
These providers may include payment processors, shipping companies, freight carriers, hosting providers, analytics services, email platforms, fraud-prevention services, and other business partners that support our operations.
5. Third-Party Services
We may use third-party payment providers to securely process transactions. Depending on availability, accepted payment methods may include Visa, Mastercard, American Express, Discover, JCB, Diners Club, Apple Pay, and other supported payment options.
Third-party providers may collect, use, or store information according to their own privacy policies. We encourage you to review the privacy policies of these providers to understand how they handle your information.
6. Your Consent
By using our website, placing an order, submitting information, or using our services, you agree to the collection and use of information as explained in this Privacy Policy.
Where required by applicable law, we may request your additional consent before using certain types of information, including information used for marketing or non-essential cookies.
7. Cookies
Our website may use cookies and similar technologies to operate properly, remember your preferences, improve website performance, understand website traffic, support checkout functions, and provide a better customer experience.
Cookies are small files stored on your device that allow our website to recognize your browser and remember certain information. You can change your browser settings to block or remove cookies. However, doing so may affect the functionality of certain parts of our website.
8. Your Rights
You may have the right to request access to, correction of, or deletion of your personal information, subject to applicable laws and certain legal or business requirements. Some information may need to be retained for purposes such as processing orders, tax records, fraud prevention, legal compliance, or maintaining business records.
For privacy-related requests or questions, please contact us at sale@99onlydistribution.com.
9. Updates to This Privacy Policy
We may revise or update this Privacy Policy from time to time to reflect changes in our business operations, website services, legal requirements, or regulatory standards.
Any updates will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us using the information below:
Phone:
Email: sale@99onlydistribution.com
Address: 3851–3999 Noakes St, Los Angeles, CA 90023, United States
Business Hours: Monday–Friday, 9:00 AM–10:00 PM